Terms of Use

The words "we" and "our" where used in these Terms of Use mean Forrest Hill Milford United Association Football Club Incorporated (Forrest Hill Milford Utd). Forrest Hill Milford Utd allows Members to pay for Club Items through ClubHub. As such, all transactions made via ClubHub for Forrest Hill Milford Utd Club Items are subject to these Terms of Use. 


These Terms of Use are a contract between you and Forrest Hill Milford Utd​, seperate to the conditions of membership. Please read these Terms of Use carefully. By making payment and purchasing Club Items including membership subscription, you acknowledge that you have read, understood, and accept these Terms of Use.


1. Definitions

       1.1 - ClubHub means the online member portal utilised to register and access the payment gateway.

       1.2 - Payment Express means the payment gateway used to make payment for products and services via ClubHub.

       1.3 - Terms means these Terms of Use.

       1.4 - Club Items means any Club offerings including but not limited to membership subscriptions. These are listed in ClubHub

       1.5 - Fees means the costs and/or additional fees which may be payable for the use of Payment Services.

       1.7 - Online EFTPOS refers to the method of payment directly from a mobile banking app.

       1.8 - Payment Services means ClubHub and Payment Express.


2. Payment

       2.1 - Payment can be made via Credit / Debit card ; Cheque; Direct debit into Forrest Hill Milford Utd​ bank account; 

      2.2 - Forrest Hill Milford Utd is a New Zealand based organisation, with all transactions in New Zealand Dollars (NZD), unless explicitly outlined prior and/or at point of purchase. All fees are in NZD and are inclusive of tax unless explicitly outlined at point of purchase.

     2.3 - We may charge a Fee as advertised via Payment Services for their use.​​​​​​​


3. Use of Payment Services

       3.1 - You agree to not use ClubHub for any improper, injurious, offensive or unlawful purpose.

       3.2 - You will pay all Fees payable for the Payment Services at the time of online transaction by credit credit, debit card or Online EFTPOS. We reserve the right to amend any Fees from time to time, and to adjust any Fees recorded on the Payment Services if the price recorded is incorrect.​​​​​​​

       3.3 - If you are using a credit card, you represent and warrant that the credit card is issued in your name and that you shall pay to the credit card issuer all Fees incurred through the use of Payment Services. These charges may include card tokenisation and/or transaction fees.

       3.4 - Upon commencing a transaction through ClubHub you will be presented with a confirmation screen verifying the transaction details you wish to process. It is your responsibility to verify that all transaction information and other details are correct. We shall have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of providing Payment Services or for loss of data or information caused by factors outside of our control.​​​​​​​

       3.5 - We also use a payment gateway operated by Payment Express for transactions incurred via ClubHub. Payment Express will collect information about you (including information about transactions processed by you) from time to time through Payment Express. Any such information collected shall be treated in accordance with the Payment Express's Privacy Policy which can be found here.


4. Refunds Policy

       4.1 -  Refunds are at the sole discretion of Forrest Hill Milford Utd​. Any requests for refunds will require the authorisation of the Club Manager or a delegated financial officer of Forrest Hill Milford Utd​. If your refund request is accepted, the refund will be transferred back to the originating credit card, nominated account, or held to your credit against future invoices. No cash refunds will be given.  

       4.2 - In the case of overpayment, a refund will only be provided when it has been proven that there has been an overpayment or where we are obliged to provide a refund by law. When applying for a refund you must provide us with proof of the overpayment or provide reasons why the refund should be made.

       4.3 - Click here to see full policy


5. Shipping & Delivery Policy

       5.1 - At this stage Forrest Hill Milford Utd​ do not offer merchandise deliveries.  


6. Security

       6.1 - SSL protocol (2048-bit) is used to encrypt all data transferred over the network. However, you acknowledge and agree that Internet transmissions are never entirely secure or private, and that any message or information you send through ClubHub (including credit card information) may be read or intercepted by others, even where ClubHub, Payment Express, is stated as being secure. Neither we, or Payment Express, shall have any liability for the interception or 'hacking' of data through the any of the aforementioned services by unauthorised third parties.


 7. Limitation of Liability

       7.1 - We accept no liability or responsibility for the refusal or reversal of payments which are matters between you and your credit card provider.

       7.2 - We cannot warrant that the E-Commerce Process, and/or your use of our E-Commerce Services will be faultless, immediate, continuous, and virus free, nor that information provided through the E-Commerce Process will be complete, accurate or up to date. We will endeavour, however, to ensure the E-Commerce Services are available at all times, subject to maintenance.


 8. Physical Address

   8.1 - Forrest Hill Milford Utd​ is headquartered at Becroft Park, Becroft Drive, Forrest Hill, Auckland 0620

9. Contact Details

   9.1 - Click here for information on Forrest Hill Milford Utd​'s contact details.